Frequently Asked Questions

Where are DAL's POS to pay for "Book and Hold" ticket?

1. Murtala Muhammed Airport 2 (MMA2).
2. 1st Floor, G.A.T. Murtala Muhammed Airport (Old Domestic WIng)

Abuja:
1. Abuja International Airport.
2. Dana Air Office (Ext),
C/o KIA Motors,
First Floor,
18, A. E. Ekukinam Street
Obafemi Awolowo Road
Utakao, Abuja
3. Transcorp Hilton, Abuja.

PHC:
1. Port Harcourt International Airport.
2. Dana Air Sales Desk, Park 'N' Shop, 97, Aba Road, Garrison Bus stop, PHC.

UYO:
Akwa Ibom International Airport, UYO.

In which banks do I pay for my "Book and Hold - Pay at Banks & ATM" reservation?

The following are the designated banks Dana's "Book and Hold - Pay at Banks & ATM" reservations can be paid:
1. Access Bank
2. Diamond Bank
3. Eco Bank
4. Enterprise Bank
5. Fidelity Bank
6. First Bank Nigeria Plc
7. Keystone Bank
8. Sterling Bank
9. UBA
10. Union Bank
11. WEMA Bank Plc

How much do you charge for excess luggage?

500 per Kg

Check-in Information.

PLEASE READ.


PHOTO IDENTIFICATION: All passengers must present valid photo identification when required by Dana Air staff before you will be allowed to check-in for your flight.

CHECK-IN: Passengers must arrive for check-in a minimum of 2 hours before departure . Check-in closes 25 minutes before departure. Failure to turn up for the flight attracts a "no show" penalty.

Checked Baggage Allowance: Maximum 30kg for Business class, 23kg for Economy class and Infants are allowed 10kg.

Any baggage in excess of Checked Baggage allowance is chargeable at an excess fee per kilo.

Only one piece of hand luggage, not more than 6 kg and 45cm x 33cm x 20cm, is allowed in the cabin.

Dana Air assumes no liability for fragile, valuable or perishable articles, including camera equipment, telecommunications equipment(mobile phones, PDA's),laptop computers, cash and jewelry; or for damage such as scratches, scuffs, dents, cuts, wheels; or damage due to over packing and manufacturer's defect.

Lock your baggage and place your name and address on the outside and inside of your baggage. Carry valuable items including cash, medicine and prescriptions with you as hand baggage on board the aircraft.

It is the responsibility of each passenger to ensure that he/she is in possession of valid travel documents for the Journey. Your ticket is not transferable.

All pregnant women are to present a medical report at check in certifying that they are fit to fly. Pregnant women over 32 weeks are NOT fit to fly.

Please reschedule your booking if you change your travel plans. Failure to do so may result in cancellation of your onward or return reservation.

Which cities in Nigeria are served by Dana Air?

Lagos: MMA 2
Abuja: Abuja International Airport
PHC: Port Harcourt International Airport.

Can I travel with my pet dog?

We do not carry animals onboard.